IT & Network Support UAE

Troubleshoot the connection before replacing the system

Share which devices are affected, when the issue began and whether the problem involves internet access, local networking or a particular security system. We assess supported network equipment, cabling and configuration within the agreed scope. Work can include checking switch ports, device connectivity, network-point faults and WiFi coverage, or coordinating a new office network with cameras, access control and IP phones. Access credentials and configuration changes are handled with the authorised site contact. Before work begins, identify any systems that must remain operational and agree a maintenance window if an interruption may be needed. Vendor licences, internet subscriptions, data recovery and application development are separate requirements and are not implied by a network-support quotation.

What we provide

• Office and site network requirement review
• Network-point and device-connectivity troubleshooting
• Supported router, switch and access-point checks
• CCTV, access-control and IP telephone network coordination
• Equipment replacement or upgrade assessment
• Network documentation and administrator handover
• Planned support and maintenance scope review

Brands / Systems

Supported network infrastructure, structured cabling, WiFi and ELV connectivity

Service coverage across the UAE

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain

IGTS Technical Services LLC is based in Dubai. Share the site location so service attendance, access arrangements and the quotation can be confirmed.

What to send with your enquiry

Include the emirate, property type, system model, photographs and whether you need supply, installation, repair or AMC. For new projects, attach drawings or a bill of quantities where available.

Send a service enquiry